This is a reference to help you interpret the data contained in the results returned from your api requests.
Your API Key may be associated with one or more of these visit types, per HGEM Client.
| Type | Definition |
|---|---|
MV |
Mystery Visits. Pre-arranged and fulfilled by our trusted assessors and reviewed by HGEM |
TA |
Telephone Assessments. Pre-arranged and fulfilled by our trusted assessors and reviewed by HGEM |
OF |
Online Feedback. Feedback submitted by the customers of HGEM's clients |
RV |
Online Review. Feedback submitted on social review sites |
RC |
Self Audit; as completed by client |
ES |
Surveys of HGEM's Client's employees |
DA |
Delivery assessment |